The W5 Narrative

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What Gets Lost When Everything Gets Easier?

In a world where convenience is everywhere, are we losing the small moments that make everyday experiences meaningful? Explore why slowing down and embracing a little inconvenience could lead to more meaningful experiences for both consumers and brands.

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Let’s Talk Trackers (Brand, Ad, Pre/Post)

Tracking research goes beyond monitoring metrics. From brand health to advertising effectiveness and campaign impact, explore three types of tracking research and how each can help organizations understand what's changing, why it matters, and what to do next.

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Recap: StratFest and Jay Chiat Awards

StratFest sparked conversations around consumer behavior, client relationships, and the future of agency strategy. See three key takeaways that challenge how we think about inspiring action, building brand loyalty, and giving the next generation of strategists a seat at the table.

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Why Resident Sentiment Matters

Tourism happens where people live. Discover how resident sentiment research helps destinations understand community perspectives, track changing attitudes, and create stronger outcomes for residents and visitors alike.

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HIRI Insights Summit: Recap & Takeaways

What’s changing in home improvement and what isn’t? Amy R. Castelda shares a few standout takeaways from her first HIRI Insights Summit, including the growing role of AI, shifting homeowner and pro behaviors, and why trust still wins.

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Spotlight: View from the C-Suite

In this spotlight, we explore how research helped uncover the ways supply chain leaders are navigating today’s challenges and preparing for what’s next. See how insights from senior decision-makers revealed emerging priorities and opportunities for thought leadership, messaging, and future investment.

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Recap: STS Connections Conference

From the growing role of research and AI in tourism to conversations around disaster resilience, the Southeast Tourism Society’s Connections Conference offered plenty of insights into what’s shaping the industry. W5’s Maddy May shares her biggest takeaways from Richmond, including the opportunity to present her own research on visitor perceptions and disaster resilience.

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POV: You are officially an adult  

What do starting your first corporate internship and rebranding a business have in common? More than you might think. Read how stepping into an unfamiliar role revealed important lessons about growth, adaptation, and embracing change. 

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